PRIVACY POLICY

PETAL DRIF – PRIVACY POLICY

Last Updated: June 1, 2026

Welcome to Petal Drif. We value your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, contact us, or interact with us, we may collect:

- Name

- Email Address

- Phone Number

- Shipping Address

- Billing Address

- Payment Information (processed through secure payment providers)

- IP Address

- Browser Information

- Device Information

2. How We Use Your Information

We use the collected information to:

- Process and fulfill orders

- Deliver products and services

- Provide customer support

- Improve website performance

- Send order updates

- Send promotional communications (only if subscribed)

- Comply with legal obligations

3. Payment Information

We do not store complete payment card information on our servers. Payments are securely processed through trusted third-party payment providers.

4. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance website functionality.

You may disable cookies through your browser settings; however, some features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade customer information.

We may share information with:

- Shipping partners

- Payment processors

- Technology service providers

- Government authorities when legally required

6. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

Our website is not intended for individuals under the age of 18 without parental supervision.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Us

For privacy-related questions, contact:

Petal Drif

Email: petaldrif@gmail.com

Website: www.petaldrif.com

Last Updated: June 1, 2026

Product Purchases

At present, Petal Drif products are offered for sale exclusively through Amazon and other authorized marketplace partners as may be designated from time to time.

The Petal Drif website serves primarily as an informational platform to help customers learn about our products, ingredients, philosophy, and wellness offerings.

When a customer chooses to purchase a product, they are redirected to the applicable marketplace where the transaction is completed.

Shipping Policy

All shipping, delivery timelines, logistics services, and shipment tracking are managed by the respective marketplace through which the purchase is made.

For orders placed through Amazon, shipping timelines, delivery commitments, and related services shall be governed by Amazon's applicable policies and procedures.

Petal Drif does not independently process or ship orders placed through Amazon.

Returns & Refunds

All returns, replacements, exchanges, cancellations, and refunds for products purchased through Amazon shall be governed by the return and refund policy applicable to the specific product listing at the time of purchase.

Customers are encouraged to review the relevant Amazon product page before placing an order, as return eligibility may vary depending on:

- Product category
- Product condition
- Marketplace policies
- Applicable consumer protection requirements

Any approved refund, replacement, or return request shall be processed in accordance with Amazon's policies and timelines.

Damaged or Defective Products

If a customer receives a damaged, defective, incorrect, or incomplete product, they should initiate a return, replacement, or support request directly through Amazon using the order management tools available on their Amazon account.

Marketplace Policy Precedence

For any purchase completed through Amazon, the applicable Amazon policies shall take precedence over any general information provided on this website regarding shipping, returns, replacements, or refunds.

Customers should always refer to the product-specific Amazon listing and Amazon's current customer policies for the most accurate and up-to-date information.

Contact Us

For product-related questions, ingredient information, wellness guidance, or general support, customers may contact:

Petal Drif

Email: petaldrif@gmail.com

Website: www.petaldrif.com

Please note that order-specific issues relating to shipping, returns, refunds, replacements, payment processing, or delivery status should be addressed through Amazon's customer support system associated with the original purchase.

PETAL DRIF – TERMS & CONDITIONS

Last Updated: June 1, 2026

By accessing or using the Petal Drif website, you agree to the following Terms & Conditions.

1. General

Petal Drif operates this website for informational and commercial purposes related to wellness, aromatherapy, personal care, and essential oil products.

2. Product Information

We strive to provide accurate descriptions, images, and information. However:

- Product images are for illustrative purposes.

- Packaging may vary.

- Colors may appear differently across devices.

- Minor formulation updates may occur without prior notice.

3. Wellness Information

Content provided on this website is for educational and informational purposes only.

Petal Drif products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by applicable regulatory authorities.

Customers should consult qualified healthcare professionals before use if:

- Pregnant or nursing

- Suffering from medical conditions

- Using prescription medications

- Using products on children

4. Intellectual Property

All content including:

- Logos

- Product names

- Images

- Text

- Graphics

- Designs

are owned by Petal Drif and may not be reproduced without written permission.

5. Pricing

All prices displayed are subject to change without prior notice.

Applicable taxes and shipping charges may be added during checkout.

6. Order Acceptance

Petal Drif reserves the right to:

- Refuse any order

- Cancel suspicious transactions

- Limit quantities purchased

7. Limitation of Liability

To the maximum extent permitted by law, Petal Drif shall not be liable for:

- Indirect damages

- Consequential damages

- Loss of profits

- Loss of business opportunities

- Allergic reactions resulting from improper use

Users are responsible for reading product instructions before use.

8. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Lucknow, Uttar Pradesh, India.

9. Modifications

Petal Drif reserves the right to modify these Terms & Conditions at any time without prior notice.